Neutral Handoff Language
Separating what is observed from what is unknown.
This page provides neutral wording that separates what is observed from what is unknown.
This wording is for description only, not interpretation.
“I noticed that my account looks different than it did before. Some details do not match what I remember, and I don’t have information about why the change occurred. I’m describing what I’m seeing without assuming a reason.”
This wording is factual and observational.
It avoids conclusions, blame, or explanation.